Is Your Policyholder's Life Upside Down? 

We can help you turn things around by dealing with stress more effectively.  At Temporary Accommodations, we've conducted specialized training for our staff to understand, identify and cope with stress in all its forms, shapes and sizes.  Temporary Accommodations has partnered with Dr. Ray Shelton to bring this program, Catastrophe and Crisis, to adjusters nationwide so that our housing coordinators and adjusters are both using techniques to help manage the policyholder's stress through the process and improve customer satisfaction. 

Contact us today to receive more information on our stress managment program and Continuing Education credit opportunities. 

Participants in this program will learn:

• to understand the nature of traumatic stress and its effect on policyholders and staff.
• specific techniques to effectively manage stress.
• specific personal safety techniques to be utilized when working with traumatized people.
• specific techniques to effectively manage the hostile policyholder.
• how to stay safe when the customer turns angry.
• specific stress management and safety tips while working a catastrophe.

And much more.

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